Last Updated: Last Updated: October 4, 2025

This Privacy Policy describes how Frinj Energy – Heating & Air Conditioning, Inc. (“Frinj Energy,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or interact with our website and services. We value your privacy and are committed to keeping your personal data secure and transparent in how it’s used. By using our website or services, you agree to the terms of this Privacy Policy.

Interpretation and Definitions

Words with capitalized letters have defined meanings. These definitions apply equally whether they appear in singular or plural.

Definitions: Account – a unique profile created for you to access our services. Company – Frinj Energy – Heating & Air Conditioning, Inc., 119 N Maple St, Suite K, Corona, CA 92878. Cookies – small files placed on your device to improve browsing experience. Device – any device used to access our services (computer, tablet, smartphone). Personal Data – any information that can identify an individual. Service – the Frinj Energy website and related services. Service Provider – third-party companies processing data on our behalf. Usage Data – automatically collected data about how you use our website. Website – Frinj Energy, accessible from www.frinjenergy.com. You – the individual accessing or using our website or services.

Collecting and Using Your Personal Data

We may collect personal data such as name, email address, phone number, address, and messages you send us. We also automatically collect usage data such as IP address, browser type, time spent on pages, and device information.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website use. You can set your browser to refuse cookies, but some parts of the website may not function properly.

Use of Your Personal Data

Frinj Energy may use your data to provide and maintain our services, schedule appointments, respond to requests, send promotions (if opted-in), improve our site, and comply with legal obligations. We do not sell or rent your personal data to third parties.

Retention of Data

We retain personal data only as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

Data Transfers and Security

Your data may be processed at our office or by trusted partners. We take reasonable measures to secure your data, though no internet method is 100% secure.

Disclosure of Your Data

We may disclose personal data to comply with legal obligations, protect our rights, prevent fraud, or during business transfers such as mergers or acquisitions.

Children’s Privacy

Our website and services are not directed toward individuals under 13, and we do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new ‘Last Updated’ date.

Contact Us

Frinj Energy – Heating & Air Conditioning, Inc. 119 N Maple St, Suite K, Corona, CA 92878 Email: [email protected] Phone: (951) 598-1995 Website: www.frinjenergy.com

Privacy Statement for SMS Communications

Last Updated: 9/24/2025

Frinj Energy values your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard customer data, including phone numbers, in connection with our SMS messaging services.

Collection and Use of Information

When you provide us with your phone number, we may use it to:

  • Send appointment reminders, service updates, and relevant customer communications.
  • Respond to inquiries and provide customer support.
  • Share important information regarding your services with us.

We will not sell, rent, or share your phone number with third parties for marketing purposes.

Data Protection

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Customer phone numbers are stored securely and used only as described in this statement.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive SMS communications, though we may still contact you through other methods (such as email or phone calls) regarding your active services.

Consent

By providing your phone number, you consent to receive SMS messages from Frinj Energy for the purposes described above. Message frequency may vary. Standard message and data rates may apply.

Questions or Contact

If you have questions about this Privacy Statement or your data, please contact us at:

119 N Maple St.
Unit #K
Corona, CA 92878
(909) 819-4475

SMS Terms & Conditions

Last Updated: 9/24/2025

1. Program Description

By providing your mobile phone number, you agree to receive SMS/text messages from Frinj Energy. Messages may include appointment reminders, service updates, billing information, and other customer-related notifications. Message frequency may vary.

2. Cost & Carriers

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

3. Privacy

Your privacy is important to us. We will never share or sell your phone number to third parties for marketing purposes. For more details, please review our Privacy Policy.

4. Opt-Out Instructions

You can cancel SMS messages at any time. Just reply STOP to any message you receive. After you send the STOP message, we will send you a confirmation text. Once confirmed, you will no longer receive SMS messages from us. If you want to join again, simply provide your consent on our website or request re-enrollment.

5. Help Instructions

If you are experiencing issues with the SMS program, you can reply with the keyword HELP for more assistance, or you can contact us directly at:

6. Supported Carriers

Our SMS program works with most U.S. mobile carriers. Participation is subject to your carrier’s terms and conditions.